In order to purchase Klix Hair Extensions, you must be a licensed cosmetologist and be certified in our application method by taking one of our classes.

Klix is open Monday – Friday from 9:00 am to
5:00 pm Eastern Time.

Klix can ship most orders received before 3:00 pm Eastern Time the same day.

Instructions for phone orders:
1. Call 1-877-BUY-KLIX (1-877-289-5549) for the continental US and Canada.

2. Have the color number and texture ready (Straight or Body Wave).

3. Have the following credit card information available when you call:

- Card number

- Expiration date

- 3 digit security code from the back of the card (for American Express it is
the 4 digits on the front of the card)

- The address that the credit card statement is mailed to (Note: This is an
anti-theft deterrent required by our credit card company)

- The name on the front of the card.  We will only accept your personal or
salon credit card – No client credit cards.

4. We will send the credit card receipt along with your shipment.

You can visit the Salon Locator on our website. When booking your appointment, you want to make sure that you make a consultation appointment with a Klix Certified Stylist.

We certify new stylists monthly so you can either keep checking our Salon Locator, or you can ask your stylist to look into getting certified for you.  Your stylist can visit our website or contact us directly for information.

Clients with normal to thick hair can usually wear Klix Hair Extensions.  Not all products are for all people and we at Klix are firm believers in that philosophy.  Some clients with very fine hair, or fine and silky textured hair may not be good candidates for Klix, which is why a consultation with a Certified Klix Stylist is very important.

Yes.  Your stylist should ask you how you like to wear your hair up and they can adjust the placement of Klix.  Wearing your hair in a low ponytail instead of a high ponytail is generally gentler to the extensions and your own natural hair.

Your stylist will suggest the proper products and brushing techniques to use while wearing Klix.  Using a brush with a combination of natural boar and nylon bristles is our preferred brush style.  Using good quality salon products is also recommended.  Again, your stylist will be able to advise you on all of the maintenance requirements.

As with anything that we put onto/into our bodies that we weren’t born with, there can occasionally be side effects.  Just as there is no way to predict what kind of reaction a user might experience from hair dyes, cosmetics, contact lenses and liquids, etc., there is no way to predict whether a client might experience an adverse reaction to Klix.  Below is the most common side effect associated with most types of hair extensions.  Your Certified Klix Stylist should review all possible side effects with you during your consultation and don’t be afraid to ask if they forget.

The skin-like weft on Klix products is coated with polyurethane and contains no latex.

We have never had anyone report a problem at the airport.  As for any medical tests, we recommend discussing this with your physician or the technician administering the scan.  We have been told by a technician that if the scan is for the head area they would have to be removed because the links would appear on the test results and render them useless.  You should tell the technician that our links are made of aluminum.

With proper care and maintenance, you can usually expect Klix to last for between 4 and 6 months.  Many factors play into how long hair extensions last such as water, products, chemical services, activities, heat from styling tools, brushing, and proper maintenance.   Some people may be able to wear them a little less and others a little longer.